Concierge Services
- Our concierge service is personalized to help your employees navigate the complexities of the healthcare system. Using a toll-free number, employees can connect with our healthcare advocates and subject matter experts (SMEs) who track all member questions and requests.
There are many ways employees can use our concierge service to manage healthcare. Some of the most popular services include helping to explain benefits, network-related questions, concerns with medical bills or claims, searching for providers, or figuring out how much a particular procedure costs within a geographic area.
Stewardship reports are continually provided to our client partners to help quantify and measure employee engagement and satisfaction. Data is also used to support client partner needs, plan design, and selection of enhanced product offerings. In addition to our standard activity report, our team can work with employer partners on special requests and custom data reports to meet specific needs.
Confused about healthcare? Need help finding a doctor in your network? Making an appointment?
Call a concierge!
This benefit gives you access to Subject Matter Experts who are available 24/7 to answer all of your health care-related questions. Call the Toll-Free Customer Support Line with your benefit and health plan questions today!
We help with answers and get results.
Need help with:
- Understanding your health plan
- Finding doctors in your network
- Making your doctor appointments
- Getting cost estimates for procedures
- Resolving billing issues
- Processing medical record transfers
Employee Benefits
Expert design for essential group benefits like medical, dental, vision, life, and disability
Enhanced Benefits
Turbo-charge your benefits beyond the status quo to attract and retain top talent
Employee Engagement
Enhance and maintain employee engagement with full-cycle support
Employee Advocacy
Concierge services and technology to help your employees quickly and effectively manage health & benefits
Employee Benefits
Expert design for essential group benefits like medical, dental, vision, life, and disability
Enhanced Benefits
Turbo-charge your benefits beyond the status quo to attract and retain top talent
Employee Engagement
Enhance and maintain employee engagement with full-cycle support
Employee Advocacy
Concierge services and technology to help your employees quickly and effectively manage health & benefits